🔁 Return & Refund Policy (Strict – Heavy Items)

Last Updated: [13/02/2026]

Thank you for shopping with us. Please read this policy carefully before placing an order.

🚫 No Return / No Refund Policy

All products sold on our website are heavy and bulky physical items.
Due to the nature of these products, all sales are final.

Once an order is placed and payment is completed, the product is non-returnable, non-exchangeable, and non-refundable under any circumstances.

⚠️ No Transit Damage Claims Accepted

We follow a strict no-claim policy for transit damage.

• Any damage, breakage, or defect during shipping or transit is not eligible for return, replacement, or refund

• Customers agree that shipping heavy items carries inherent risks, which are accepted at the time of purchase

• We do not accept claims related to:

  • Transit damage

  • Courier mishandling

  • External impact during delivery

🔨 No Breakage After Delivery

• Once the product is delivered, all responsibility transfers to the customer

• Any breakage, damage, or malfunction after delivery is not covered

• Improper handling, installation, storage, or usage voids any claim

❌ Order Cancellation Policy

• Orders cannot be cancelled once confirmed

• Cancellation requests after payment or dispatch are not accepted

• Change of mind is not a valid reason for cancellation

📦 Delivery Acceptance Policy

Customers are advised to:

• Accept delivery only after confirming receipt

• Understand that accepting delivery means accepting the product condition

Once delivery is completed, the order is treated as successfully fulfilled.

💳 Refund Policy

• We maintain a strict no-refund policy

• Refunds are not issued for:

  • Transit damage

  • Damage after delivery

  • Customer handling issues

  • Delayed delivery

  • Incorrect product selection

🛡️ Customer Responsibility

By placing an order, the customer agrees to:

• Read and understand product details fully

• Accept all risks associated with transportation of heavy goods

• Ensure correct delivery address and accessibility

Failed delivery due to incorrect information will not qualify for refund or reshipment.

📩 Contact Information

For questions related to this policy only:

Email: support@kamadinfratech.com
Website: https://kamadinfratech.in/